Privacy Policy

1ekamas is responsible for the data collected on this site. For any question, contact us through the live chat.

We apply Moroccan law no. 09-08 on personal data protection and, for customers in the European Union, the principles of the GDPR.

• Account: name, email address, password (stored hashed, never in plain text), creation date.
• Order: game, server, amount, in-game character name, full name, contact method, chosen payment method, price, order status and history.
• Payment: transaction identifiers sent by the provider (for example the Stripe session ID). Never your full card number.
• Login: IP address and browser type linked to your session, to secure your account.
• Reviews and referrals: the text and rating of your reviews, your referral code and referred accounts.
• Support: messages exchanged on the live chat.

• Create and manage your account, and log you in securely.
• Process payments, deliver your kamas in game and send order-related emails (confirmation, delivery, password reset).
• Apply discounts, referrals and wheel prizes.
• Prevent fraud and abuse.
• Answer your support requests.
• Meet our legal and accounting obligations.
• Send you our offers by email if you ticked the box (you can unsubscribe at any time).

We never sell your data. It is shared only with the providers needed to run the service:

• Stripe: card payments, Apple Pay and Google Pay.
• Our crypto payment provider, and the other payment services you choose (Binance Pay, Skrill).
• Vercel: website hosting.
• MongoDB: database storing accounts and orders.
• Mailgun: sending account and order emails.
• MailerLite: sending our offers by email, only if you ticked the box (unsubscribe in 1 click in every email).
• Anthropic (Claude): the AI assistant of the live chat processes the messages you write there to answer you.
• Authorities, only when the law requires it.

Some providers host data outside Morocco or the European Union (for example in the United States). We choose well-known providers that apply appropriate safeguards.

• Account: as long as it is active. You can ask for its deletion at any time.
• Orders and payments: as long as needed for our accounting and legal obligations, then deleted or anonymised.
• Login sessions: until they expire or you log out.
• Support conversations: as long as needed to follow up on your request.

We only use cookies needed to run the site, no advertising cookies:

• Session cookie: keeps you securely logged in.
• NEXT_LOCALE: remembers your language.
• ek_ref: remembers for 30 days the referral link you arrived from.
• Browser local storage: preferred currency, theme and announcements you closed.
• ek_chat: keeps your live-chat conversation (180 days).
• ek_vid: internal visit statistics (approximate country and city, the site you came from, pages viewed; no IP address stored), 12 months.

• Encrypted connection (HTTPS) across the whole site.
• Passwords hashed, never stored in plain text.
• Data access limited to the people who need it to process orders.
• No system is perfect: if an incident affects your data, we will let you know.

• Access your data and get a copy of it.
• Correct it from your profile or through support.
• Ask for your account and data to be deleted (except what the law requires us to keep).
• Object to processing or ask for it to be restricted.
• File a complaint with the data protection authority of your country (in Morocco: the CNDP).
• To exercise these rights, contact support. We may ask you to prove your identity before answering.

The service is meant for adults. If you believe a minor has sent us data without parental consent, contact us and we will delete it.

We may change this policy, for example if we switch providers. The date at the top of the page shows the latest version. If something important changes, we will let you know.