Terms of Service

1ekamas is a platform to buy kamas (the virtual currency of Dofus, Dofus Touch, Dofus Retro and Wakfu) and receive them directly in game.

Kamas are virtual goods with no value outside the game. They cannot be cashed out by the game publisher, nor moved between games or servers.

• You must be at least 18 years old, or have the consent of a parent or legal guardian, to use the service.
• The information you provide (name, email, contact) must be accurate and up to date.
• You are responsible for keeping your password safe and for the activity on your account.
• Accounts are personal: one person may not create several accounts to use an offer more than once.

• You choose the game, the server, the amount (in millions of kamas) and enter the exact name of the character receiving the kamas.
• The price shown when you order is the price you pay. Prices may change at any time depending on the server and our stock, without affecting an order already paid.
• A mistake in the character name or server can delay delivery: check them before confirming.
• We may refuse or cancel an order in case of an obvious pricing error, unavailable stock or suspected fraud. In that case you are fully refunded.

• Card payments (and Apple Pay / Google Pay when offered) are processed by Stripe. Crypto payments go through our crypto payment provider. Binance Pay and Skrill are also offered.
• We never see or store your full card details.
• An order is only prepared once payment is confirmed.
• Any abusive payment dispute (chargeback) after a successful delivery leads to account suspension.

• Once payment is confirmed, a 1ekamas delivery agent contacts you in game and hands over the kamas through the trade window.
• Stay logged in on the character you entered. Timing depends on agent availability and on you being in game.
• Check that the agent’s name matches the one shown in your order history.
• We will never ask you to send back kamas, items or your login details.
• The order counts as delivered once the trade is accepted in game. You then receive a confirmation email.

• As long as your order hasn’t been delivered, you can ask support to cancel it: you are refunded to the payment method you used.
• If we can’t deliver (stock, server unavailable…), you are refunded in full.
• A partial delivery entitles you to a refund of the part not delivered.
• Once the kamas are received in game, the order can no longer be refunded, because kamas cannot be taken back.
• Refunds are issued quickly; the time it takes to show on your account depends on your bank or provider.

• The welcome discount, when active, applies once, to the first order of a new account.
• Referrals reward both the referrer and the friend once the friend’s first order is delivered. Self-referral is not allowed.
• Wheel prizes are personal, cannot be exchanged for money and are handed out by our team according to the rules shown on the wheel.
• In case of abuse (multiple accounts, fraud), we may cancel the benefits obtained.

• Only customers whose order was delivered can leave a review, once per order.
• Reviews are checked before publication. We reject insulting, off-topic content or content containing personal data, but never a review just because it is negative.
• By posting a review, you allow us to display it on the site with your first name or nickname.

• Using a payment method that isn’t yours or was obtained fraudulently.
• Using the service to launder money or for any illegal activity.
• Trying to disrupt the site, access other people’s accounts or automate orders.
• Harassing delivery agents or support.
• Such behaviour leads to account closure and, where needed, a report to the authorities.

1ekamas is an independent service, not affiliated with Ankama. Dofus, Dofus Touch, Dofus Retro and Wakfu are trademarks of Ankama.

Ankama’s terms of use don’t allow trading kamas for real money. By using 1ekamas, you acknowledge and accept this risk. We keep it low with simple in-game trades, but we cannot be held responsible for a sanction applied by the publisher.

• We do our best to keep the site running at all times, but cannot guarantee it (maintenance, provider outage, game-side issue).
• Our liability is limited to the amount of the order concerned.
• We are not responsible for losses caused by sharing your login details, accepting a trade with someone other than our agent, or a mistake in the information you provided.

We may update these terms. The date at the top of the page shows the latest version; orders already placed remain governed by the version in force when they were placed.

These terms are governed by Moroccan law. In case of disagreement, we will first look for an amicable solution with you; failing that, the competent courts of Morocco will have jurisdiction, without prejudice to the rights granted by the law of your country of residence.